Tasks

The task record: state, priority, assignment, sub-tasks, attachments, comments and logged time.

/admin/projects/[project]/tasks/[task] — one piece of work. Everything a task carries is on this page: what it is, who has it, when it is due, what it belongs to, what has been said about it, what is attached to it and how long it has taken.

#The fields

A task detail page with title, description, state, priority, due date, epic, cycle and assignee, alongside sub-tasks, attachments, time entries and comments.
Everything on the left is the task; everything on the right is what has happened to it.
FieldNotes
TitleWhat the card shows on the board.
DescriptionFree text.
State One of the project's workflow states. Changing it here moves the card on the board, and the reverse is also true.
PriorityLow, Medium or High.
Due dateOptional.
EpicOr No epic.
CycleOr No cycle.
Assigned toOr Unassigned.
Labels Chips you click to toggle. Labels are defined agency-wide on the projects list.

Save applies the changes. Delete task is behind a confirmation.

#Sub-tasks

Type a title and press Add. A sub-task is a full task in its own right — it gets its own page, its own state, its own assignee and its own time entries, and its breadcrumbs name the parent it belongs to.

Use them when a piece of work needs splitting between people, and a checklist when it does not.

#Attachments

Pick files or drag them onto the drop area. Each one can be removed. Files go directly to storage from the browser and the record is only written once the upload has finished, so a failed upload leaves nothing behind.

#Logging time

Four fields, and all four matter:

FieldWhy it matters
HoursDecimal — 1.5 is an hour and a half.
NoteAppears on the invoice line if this time is billed.
Worked-at date The day the work happened, not the day you typed it. The time report and every invoice are built on this field.
Billable Unticked time still counts towards hours logged and utilisation; it just never reaches an invoice.

Entries are listed underneath with who logged them, and each can be deleted behind a confirmation.

Deleting time after invoicing Deleting a time entry does not adjust an invoice that has already included it. Correct the invoice as well — see Invoices.

#Comments

A plain thread, visible to your team only. Clients never see projects or tasks, so there is no internal-note distinction here — everything on this page is internal.

#Tasks from a converted ticket

A task created by converting a ticket carries a Converted from ticket → badge linking back to the request that started it. See Tickets.

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