Terms of Service
Last updated 26 August 2026
These terms are between AgencyDash and the agency that holds the account. If you reached this page from a portal carrying an agency’s name, your relationship is with that agency, not with us — and their agreement with you governs it.
The service
AgencyDash is a platform on which an agency runs its client work: tickets, projects, content approvals, contracts and signatures, SEO and site monitoring, time and invoicing, and a client-facing portal carrying the agency’s own branding.
Accounts
- You must give accurate details and keep them current. You are responsible for what happens under accounts you create, including those you issue to your staff and clients.
- Two-step verification is mandatory and cannot be turned off. This is deliberate: the account holds other people’s business information.
- You must be old enough to enter a contract where you live.
Your data stays yours
You keep all rights to what you put into AgencyDash. You grant us only the permission needed to host, process, back up and display it in order to provide the service, and to do the same through the providers listed in our Privacy Policy.
You are responsible for having the right to put that information in — including your clients’ information — and for your own obligations to the people it describes. For that data you are the controller and we act on your instructions.
Acceptable use
You may not:
- Break the law with it, or use it to help someone else do so.
- Upload malware, or try to gain access to accounts or data that are not yours.
- Probe, load-test or attempt to circumvent the platform’s limits without our written agreement. Responsible security research is welcome — write to us first.
- Resell or sublicense the platform itself as though it were your own product. Using it to serve your clients under your own branding is exactly what it is for; reselling accounts on it is not.
- Send unsolicited bulk email through it.
Third-party connections
Where you connect an outside account — Google, or a payment provider — that provider’s own terms continue to apply, and you confirm you are entitled to grant the access you are granting. We access only what the permission you granted allows, and you may withdraw it at any time.
Fees
- Subscriptions are billed in advance for the period chosen. Seat counts and usage ceilings are what you have bought; exceeding them is prevented rather than silently billed.
- Fees exclude taxes unless stated. Payments are non-refundable except where the law says otherwise.
- We will give reasonable notice before a price change, and it will not take effect within a period you have already paid for.
- Unpaid accounts may be suspended. We will tell you before that happens and give you a chance to put it right.
Availability
We work to keep AgencyDash available and we monitor it continuously, but we do not promise uninterrupted service. Maintenance, provider failures and events outside our control all happen. Where we have agreed a separate service-level commitment in writing, that agreement governs.
Ending it
You may cancel at any time, effective at the end of the period you have paid for. We may suspend or end an account for a serious or repeated breach of these terms, or where required by law — with notice, unless the circumstances make that impossible.
After termination you have 30 days to export your data. After that we delete it, and we cannot get it back.
Warranties and liability
The service is provided “as is”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Nothing here limits liability for fraud, death or personal injury caused by negligence, or anything else that cannot lawfully be limited. Subject to that, neither side is liable for indirect or consequential loss, or for lost profits or data, and our total liability in any twelve-month period is limited to the fees you paid us in that period.
Figures shown in AgencyDash are drawn from third-party sources including Google and other data providers. We present them faithfully but we do not warrant their accuracy, and they should not be the sole basis of a business decision.
Changes to these terms
We may update these terms. For material changes we will notify account holders before they take effect. Continuing to use the service afterwards means you accept the updated terms.
Contact
Questions about these terms: legal@agencydash.cloud.